Incidents reported on status page for Doctors Health Fund https://status.doctorshealthfund.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/7e43e5f8028b64938612bee0b5d8b584.png https://status.doctorshealthfund.com.au/ en https://status.doctorshealthfund.com.au/incident/461834 Fri, 31 Jan 2025 12:00:15 +0000 https://status.doctorshealthfund.com.au/incident/461834#61e7c43a570c081ee68b1dd48aeedf109ea5d671068fbd89b12eca14229487fc Maintenance completed https://status.doctorshealthfund.com.au/incident/461834 Fri, 31 Jan 2025 12:00:15 +0000 https://status.doctorshealthfund.com.au/incident/461834#61e7c43a570c081ee68b1dd48aeedf109ea5d671068fbd89b12eca14229487fc Maintenance completed https://status.doctorshealthfund.com.au/incident/461834 Fri, 31 Jan 2025 12:00:15 +0000 https://status.doctorshealthfund.com.au/incident/461834#61e7c43a570c081ee68b1dd48aeedf109ea5d671068fbd89b12eca14229487fc Maintenance completed https://status.doctorshealthfund.com.au/incident/461834 Thu, 05 Dec 2024 13:00:15 -0000 https://status.doctorshealthfund.com.au/incident/461834#2190d06ac0613a56c3e5a44637c4a5ef71af176f139faa1f32cc2fc4881d71ef To help maintain a stable environment and minimise any potential risks, the DHF & DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. https://status.doctorshealthfund.com.au/incident/461834 Thu, 05 Dec 2024 13:00:15 -0000 https://status.doctorshealthfund.com.au/incident/461834#2190d06ac0613a56c3e5a44637c4a5ef71af176f139faa1f32cc2fc4881d71ef To help maintain a stable environment and minimise any potential risks, the DHF & DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. https://status.doctorshealthfund.com.au/incident/461834 Thu, 05 Dec 2024 13:00:15 -0000 https://status.doctorshealthfund.com.au/incident/461834#2190d06ac0613a56c3e5a44637c4a5ef71af176f139faa1f32cc2fc4881d71ef To help maintain a stable environment and minimise any potential risks, the DHF & DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. https://status.doctorshealthfund.com.au/incident/459719 Mon, 25 Nov 2024 23:30:00 +0000 https://status.doctorshealthfund.com.au/incident/459719#a8c4dae77d105c9536fa690b9e6cb749da68de9f97f3e3757a40bf83e9e0b098 Maintenance completed https://status.doctorshealthfund.com.au/incident/459719 Mon, 25 Nov 2024 23:00:00 -0000 https://status.doctorshealthfund.com.au/incident/459719#76e36f0c1a50d55103076ff65ae9ed930a3977b6d95dd0c2b4d98cac26be7216 We'll be performing scheduled downtime on the OMS. The outage window could be up to 30mins, during that time the OMS (web platform) will be unavailable. The OMS mobile app, DHF website and other services (e.g. QQ & MAF) will remain operational. https://status.doctorshealthfund.com.au/incident/440991 Wed, 16 Oct 2024 11:15:00 +0000 https://status.doctorshealthfund.com.au/incident/440991#fb5bfb1ec1021b80aa16ba30de52e915cd3fca50114941a60906e934afca20fe Maintenance completed https://status.doctorshealthfund.com.au/incident/440991 Wed, 16 Oct 2024 11:15:00 +0000 https://status.doctorshealthfund.com.au/incident/440991#fb5bfb1ec1021b80aa16ba30de52e915cd3fca50114941a60906e934afca20fe Maintenance completed https://status.doctorshealthfund.com.au/incident/440991 Wed, 16 Oct 2024 10:30:00 -0000 https://status.doctorshealthfund.com.au/incident/440991#bc80578ba89b7f67e609974743e33203e7da3d1eaae0b1c0bb1ddbb9b4f104f5 We'll be performing scheduled maintenance on the Database. During this 45-minute window, the website will remain accessible, but services like email verification reminders, e5 claim uploads, claim clean-up, claim email fallback and claim push notifications will be unavailable. An additional 15 minutes is needed for system tests and to remove the alert copy from the website. https://status.doctorshealthfund.com.au/incident/440991 Wed, 16 Oct 2024 10:30:00 -0000 https://status.doctorshealthfund.com.au/incident/440991#bc80578ba89b7f67e609974743e33203e7da3d1eaae0b1c0bb1ddbb9b4f104f5 We'll be performing scheduled maintenance on the Database. During this 45-minute window, the website will remain accessible, but services like email verification reminders, e5 claim uploads, claim clean-up, claim email fallback and claim push notifications will be unavailable. An additional 15 minutes is needed for system tests and to remove the alert copy from the website. https://status.doctorshealthfund.com.au/incident/440987 Tue, 15 Oct 2024 11:30:00 +0000 https://status.doctorshealthfund.com.au/incident/440987#ae75c4da321615cc85627176407fedec433a5d7dd3c539d7c607b4da55ea99c0 Maintenance completed https://status.doctorshealthfund.com.au/incident/440987 Tue, 15 Oct 2024 11:30:00 +0000 https://status.doctorshealthfund.com.au/incident/440987#ae75c4da321615cc85627176407fedec433a5d7dd3c539d7c607b4da55ea99c0 Maintenance completed https://status.doctorshealthfund.com.au/incident/440987 Tue, 15 Oct 2024 10:30:00 -0000 https://status.doctorshealthfund.com.au/incident/440987#e1d623404988905a8440bf5ef7db04f9542058a42abf80799ec8576be99203f4 We'll be performing scheduled maintenance on the User Identity Infrastructure. During this 45-minute window, login-related features like membership registration, password resets, and SSO linking will be unavailable. The website and other services will remain operational. An extra 15 minutes is required for system tests and to remove the alert copy from the website. https://status.doctorshealthfund.com.au/incident/440987 Tue, 15 Oct 2024 10:30:00 -0000 https://status.doctorshealthfund.com.au/incident/440987#e1d623404988905a8440bf5ef7db04f9542058a42abf80799ec8576be99203f4 We'll be performing scheduled maintenance on the User Identity Infrastructure. During this 45-minute window, login-related features like membership registration, password resets, and SSO linking will be unavailable. The website and other services will remain operational. An extra 15 minutes is required for system tests and to remove the alert copy from the website.